Privacy Policy

L&L Hawaiian Barbecue

L&L Hawaiian Barbecue (“L&L”, “we”, “us”, “our”, “website”) cares about your privacy. For this reason, we collect and use personal data only as it might be needed for us to deliver to you our products and services (collectively, our “Services”). Your data includes information such as:

Name
Address
Telephone number
Date of birth
Email address
Other data collected that could directly or indirectly identify you

Our Privacy Policy is intended to describe to you how and what data we collect, and how and why we use your data. It also describes options we provide for you to access, update, or otherwise take control of your personal data that we process.

What information do we collect?

We collect information so that we can provide the best possible experience when you utilize our Services. Much of what you likely consider personal data is collected directly from you when you:

Request information about our Services (ex: including name, address, email address phone number);
Request to join our newsletters (ex: name and email)
Participate in contests, promotions, and surveys or otherwise participate in activities we promote that might require information about you.
Entering Order information when purchasing L&L-related products and merchandise (ex: billing address, shipping address, payment/credit card information)

We also collect additional information when delivering our Services to you to ensure necessary and optimal performance. These methods of collection may not be as obvious to you, so we wanted to highlight and explain below a bit more about what these might be (as they vary from time to time) and how they work:

Account-related information is collected in association with your use of our Services, such as account number, purchases, information requests, customer service requests, and notes or details explaining what you asked for and how we responded.

How we utilize information

We strongly believe in both minimizing the data we collect and limiting its use and purpose to only that (1) for which we have been given permission, (2) as necessary to deliver the Services you purchase or interact with, or (3) as we might be required or permitted for legal compliance or other lawful purposes. These uses include:

Delivering, improving, updating, and enhancing the Services we provide to you: We collect various information relating to your purchase, use, and/or interactions with our Services. We utilize this information to:

Improve and optimize the operation and performance of our Services (including our websites and in-person interactions)
Diagnose problems with and identify any security risks, errors, or needed enhancements to the Services
Detect and prevent fraud and abuse of our Services and systems
Collecting aggregate statistics about the use of the Services
Understand and analyze how you use our Services and what products and services are most relevant to you.
Processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations.

Often, much of the data collected is aggregated or statistical data about how individuals use our Services and are not linked to any personal data, but to the extent it is itself personal data or is linked or linkable to personal data, we treat it accordingly.

Communicating with you: We may contact you directly or through a third-party service provider regarding products or services you have signed up for or purchased from us, such as necessary to deliver transactional or service-related communications. We may also contact you with offers for additional services we think you’ll find valuable if you give us consent, or where allowed based upon legitimate interests. You don’t need to provide consent as a condition to purchase our goods or services. These contacts may include:

Email
Telephone

Compliance with legal, regulatory, and law enforcement requests: We cooperate with government and law enforcement officials and private parties to enforce and comply with the law. We will disclose any information about you to the government or law enforcement officials or private parties as we, in our sole discretion, believe necessary or appropriate to respond to claims and legal processes (such as subpoena requests), to protect our property and rights or the property and rights of a third party, to protect the safety of the public or any person, or to prevent or stop activity we consider to be illegal or unethical.

To the extent we are legally permitted to do so, we will take reasonable steps to notify you in the event that we are required to provide your personal information to third parties as part of the legal process.

How we secure, store, and retain your data

We retain personal data only for as long as necessary to provide the Services you have requested and thereafter for a variety of legitimate legal or business purposes. These might include retention periods:

mandated by law, contract, or similar obligations applicable to our business operations;
for preserving, resolving, defending, or enforcing our legal/contractual rights; or
needed to maintain adequate and accurate business and financial records.

If you have any questions about the security or retention of your personal data, you can contact us at hawaiianbbqramona@gmail.com

Changes in our privacy policy

We reserve the right to modify this Privacy Policy at any time. If we decide to change our Privacy Policy, we will post those changes to this Privacy Policy and any other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. If we make material changes to this Privacy Policy, we will notify you here, by email, or using a notice on our home page, at least thirty (30) days prior to the implementation of the changes.

Contact Us

If you have any questions, concerns, or complaints about our Privacy Policy, our practices, or our Services, you may contact us by email at hawaiianbbqramona@gmail.com.

We will respond to all requests, inquiries, or concerns within thirty (30) days.